It depends on the browser, but generally, you will want to look for "Options" or "Preferences" and then look for Cache options or Temporary Internet Files. If you need more comprehensive instructions, contact us and tell us what browser you are using.

Clear Temporary Internet Files in Internet Explorer 11

Click on the cog-symbol in the upper right corner of the browser and hover over "Safety".
Select the item "Delete Browsing History".
Remove all checks except the selection "Temporary Internet files and website files".
Click on the Button "Delete" to empty the browser cache. In comparison to other browsers there is no option to select the time period. You'll delete all cache data.
Tip: If you press Ctrl, Shift and Del together it will open the same pop up window.

Clear Temporary Internet Files in Internet Explorer 7, 8, and 9

Click Start, click Control Panel, click Network and Internet, and then click Internet Options.
Click the General tab, and then click Delete under Browsing history.
Click Delete all, click Yes to confirm that you want to delete this information, and then click OK.

Clear Cache in Firefox

At the top of the Firefox window, click on the Firefox button and then select Options
Select the Advanced panel.
Click on the Network tab.
In the Cached Web Content section, click Clear Now.
Click OK to close the Options window

Clear Cache in Google Chrome

Click the Chrome menu on the browser toolbar.
Select Tools.
Select Clear browsing data.
In the dialog that appears, select the checkbox for “Delete cookies and other site and plug-in data”.
Use the menu at the top to select the amount of data that you want to delete. Select the beginning of time to delete everything.
Click Clear browsing data.

Clear Cache in Opera

Opera stores visited pages both in memory and on disk, so they will be available after a restart. To change the cache settings, go to Settings > Preferences > Advanced > History and choose Empty the cache>Click Empty now.

Clear Cache in Safari

Open Safari if it is not already open.
Choose Safari > Empty Cache, and then click Empty.

Clear Cache in Dolphin

You can choose to clear cache, history, HTML5 data, cookie data, saved passwords and/or location data by going to

Menu
Settings
Privacy & personal data
Clear data.

Clear Cache in Android

If you’re using Android 4.0 or earlier, the built-in browser is named “Internet.” To erase your browsing history from this built-in browser, tap the Menu button and select Settings.

From the Settings screen, scroll down to the Privacy settings section
use the following options to clear different types of browsing data: Clear history, Clear cache, Clear all cookie data, Clear form data, and Clear location access.
You can also use the Clear passwords option under Security settings to erase the passwords you’ve saved in the browser.

Did we answer your question? If not, please visit the Customer Support portal to contact us.

Browser not supported