/
How-tos

How-tos

Owned by Jon no H
Last updated: Apr 21, 2020 by Paul Holmes

Welcome! Please select one of the following topics below:

Select one of the following topics below:

  • Manage Communications

    Welcome! Please select one of the following topics below:

    • Get Our Free Newsletter

      To subscribe to our free newsletter, look for the Newsletter link on the site, and enter your email address.

      Did we answer your question?  If not, please visit the Customer Support portal to contact us.

    • Get Our Free Newsletter

      To subscribe to our free newsletter, look for the Newsletter link on the site, and enter your email address.

      Did we answer your question?  If not, please visit the Customer Support portal to contact us.

    • Unsubscribe

      To unsubscribe from our newsletter, email promotions, etc, you can click the unsubscribe link in any email.  You can also unsubscribe at this link.

      If you'd prefer, you can contact us, and we'll take care of it for you. 

      Did we answer your question?  If not, please visit the Customer Support portal to contact us.

  • Movies

    Welcome! Please select one of the following topics below:

    • iPad - Download Movies

      At times you may want to download a movie to your iPad. The iPad wasn't really designed to accommodate downloads that are outside of the Apple/iTunes system, but there is a work around.

    • iPad/iPhone - Line Through Play Button

      If you are using an iPad or iPhone, and the video player shows the play button with a line through it, preventing you from playing the video, try turning off private browsing in your browser. 

      If you're using Safari go to (iOS Settings → Safari → Private Browsing).

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

    • What Movie Player is Recommended?

      The video player we suggest using is VLC media player, which can be downloaded here.

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

    • What Video Format Is Used?

      We use the MP4 format. MP4 is a format that will play on any platform (PC, Mac, Android, iPhone, iPad, Galaxy, etc, etc) or any video player (Windows Media, Quicktime, DivX, Real, AppleTv, etc, etc). The video player we suggest using is VLC media player, which can be downloaded here.

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

  • Ratings

    Welcome! Please select one of the following topics below:

    • How To Rate

      You can rate individual images, galleries, films, models and artists.  

      Rating A Gallery

      If you'd like to leave ratings for a gallery look for the Activity Box. Move your mouse over the star that represents the rating that you want to give.

    • Locating Rated Images

      After you've rated individual images, you can easily find them for later viewing. The way that you do that will be determined by what site you are on.  

      From from within any member's area, look in the upper right hand corner. You should see something similar to this:

      Click "Ratings"

  • Site Access

    Welcome! Please select one of the following topics below:

    • Cancel My Membership?

      Please see the article in our Billing section for cancellation instructions. 

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

    • Change My Username?

      Once a membership is processed, our system does not allow usernames to be changed. If you want to retain a specific username, please contact us for guidance before any upgrades or joins.

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

    • Change or Reset My Password?

      You can reset your password at the following link. If you have any problems, you can also submit a ticket, and our Customer Support Team will be glad to take care of that for you.

      https://account.metartnetwork.com/password-reset/

      If you have multiple subscriptions, the tool changes the passwords to all subscriptions at the same time. 

    • Determine If My Country Allows Access?

      Some countries block access to adult sites. If this is a concern for you, prior to joining, please contact us for the most up-to-date information.

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

    • Know What Sites I Have Memberships To?

      With so many sites, it can sometimes be a challenge to remember what you have signed up for. There is an easy way to tell which sites your username is a member of.

      From within the member's area, look in the upper right hand corner. Move your mouse over the downward pointing arrow. The list will then expand. Click "Manage Account".




      You'll then be taken to your Account Center.  



      If something doesn't match what your records show, let us know, and we'll be glad to look into it for you. 

    • Login When I Can't See The Prompt Box?

      Sometimes when using a mobile device or your TV, you will not see the login prompt box. If that happens, try entering this in the address bar, with the appropriate variables in place for username, password, and site name. This will not work in Internet Explorer.

      http://username:password@members.sitename.com/members/

    • Login When I Don't Remember My Credentials?

      You should be able to solve most login issues by visiting

      https://account.metartnetwork.com/password-reset/

      If you are still having problems, contact Support, and we'll be glad to assist you. 

      If you are not writing us from the email address on the account, you will have to verify information before the login details are released to you. This is for the safety of your account, and we appreciate your understanding.

    • Login When My Credentials Won't Work?

      If you can't login, please make sure you are using the correct username and password, and that you are entering them exactly as shown. Our usernames are 

      cAsE SeNsItIvE

      So if your password has a Capital R, a lowercase r won't work.  

      If you are copying and pasting the information, please make sure that you are not picking up any empty spaces before or after the logins. That is easy to do, and will cause the login to fail.

      If you still can't login, submit a ticket with an explanation of what is happening when you try to login, along with any error messages you may be seeing on the screen.

    • Log Out?

      To logout of our sites, from within the member's area, look in the upper right hand corner. Move your mouse over the downward pointing arrow. The list will then expand. Click "Logout".


      When discretion is an issue, a suggested manner of browsing is to use a separate window and view the site in private mode. What that is called depends on the browser you are using, but some common terms are private browsing and incognito browsing. A web search of those terms along with your browser name should provide instructions.  
       
      If you need assistance in learning to privately browse, contact us, and we'll be glad to help.

    • Select the Suggested Web Browser?

      We suggest using Google Chrome. We like Dolphin for Android and iOS mobile users.

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

  • Site Content

    Welcome! Please select one of the following topics below:

    • Contact The Models

      To respect the privacy of the lovely ladies that grace our pages, we do not give out any personal or contact information for any of our models.  

      If you are interested in live chats and one-on-one fun, visit MetCams.com. Live chat is free. Gold shows, party shows, etc, incur additional charges.  

    • Contact The Models

      To respect the privacy of the lovely ladies that grace our pages, we do not give out any personal or contact information for any of our models.  

      If you are interested in live chats and one-on-one fun, visit MetCams.com. Live chat is free. Gold shows, party shows, etc, incur additional charges.  

      Did we answer your question? If not, please visit the Customer Support portal to contact us.

    • Download Pictures?

      As a member, you can download individual images, or zip sets containing the images 

      Downloading Single Images

      To download an individual image, have it displayed on your screen. Then, in the upper right hand corner, select which resolution you want to download:  High, Medium, or Low.

      Then simply click the word "Download", and the image will be saved to your computer. Where it is saved will vary depending on what browser you are using, and if you've indicated that your downloads should go to a folder other than the default one.  

    • Purchase Individual Movies?

      Some of our sites now offer the ability to purchase a movie without being a member. You can do that by following the steps below. We'll be using SexArt.com in our example.

      To find available downloads, go to the site, and scroll down until you see "View All Movies".

      Click that.