Metart Shop FAQ
- Paul Holmes
- Jon no H
Frequently asked questions regarding the MetArt shop
Welcome! Please select one of the following topics below:
- How can I track my order?
When your order ships, you will receive an email with tracking information.
Did we answer your question? If not, please visit the Customer Support portal to contact us.
- How will my order be shipped?
We currently offer USPS, FedEx, and UPS. You select the best shipping method for your location during the order process.
Did we answer your question? If not, please visit the Customer Support portal to contact us.
- I am an international customer. Will I need to pay customs?
Depending on your country and its import laws you may have to pay Customs tax. Please contact your local Customs authority for up-to-date information.
Did we answer your question? If not, please visit the Customer Support portal to contact us.
- Is my credit card information secure?
We do not store your credit card information. We utilize third-party payment processors. These processors are PCI Compliant. Being PCI compliant means consistently adhering to a set of guidelines set forth by the PCI Standards Council. PCI compliance is governed by the PCI Standards Council, an organization formed in 2006 for the purpose of managing the security of credit cards.
- Where does the merchandise ship from?
Store purchases are shipped from the United States unless otherwise stated.
Did we answer your question? If not, please visit the Customer Support portal to contact us.